Regional Call back SOP
If the partner says he or she wants a callback in a regional language (Telugu, Tamil, Malayalam, or Kannada) it is mandatory to fill out the regional form.
TAT 24 hrs and keep the ticket pending
Form link: https://docs.google.com/forms/d/1CdeZRQdIMCkbSE1uX6JwsaQM9YjyycUR_8DPUYhY0co/edit
Response sheet : https://docs.google.com/spreadsheets/d/1eqeM5ZfzHfJRXzO3mwzuYuRlGLsgc6VM79krMMQ4PNY/edit?resourcekey=&gid=1988891704#gid=1988891704
If call back is not done within 24 hours, raise it on slack and tag Anirudh