Updated: 30 September 2025
Cancellation Fee /CNR
Cancellation fees/CNR fee are paid to all partners only twice per month.
FBCE: root request has NR (No Response) or NS (No Show). Then, in such cases, the customer is not charged a cancellation fee.
If the root request has NR or NS, the partners will not receive the cancellation fee.
| Configs |
key |
CUSTOMER'S PENALTY_AMOUNT |
PROVIDER_COMPENSATION_AMOUNT |
WINDOW_in Mins |
| Category |
City |
|
|
|
| gas_stove_repair |
ALL |
100 |
50 |
180 |
| laptop_repair |
ALL |
100 |
50 |
180 |
| microwave_repair |
ALL |
100 |
50 |
180 |
| mixer_grinder |
ALL |
100 |
50 |
180 |
refrigerator_repair |
ALL |
100 |
50 |
180 |
| city_ahmedabad_v2 |
50 |
25 |
180 |
| ro_repair |
ALL |
100 |
50 |
180 |
| tv_repair |
ALL |
100 |
50 |
180 |
| washing_machine_repair |
ALL |
100 |
50 |
180 |
Tagging Money Payout Issue>> Reimbursement