Fleecing Penalty

What is Fleecing Penalty ?

 Extra amount released in the payout for an Revisit/SME Revisit job when partner adds extra SKU which was not approved by UC trainer on Video Call Audit while making invoice . Please check Audit Logs >> Revisit Audit for each request. Here we will get Trainers Comment and Approved Amount.

In case no revisit audit remarks is visible then refer VC Calling sheet .

For Deductions with amount Rs 299,Rs 349,Rs 399,Rs 499 : These Deductions are done since partners had added minor repair SKU in the invoice while creating invoice for which they are not suppose to get any payment still payment was released in partner payout due to a bug . 

This deduction will be visible in ongoing/in process/deposited  payout with the name of "Fleecing Penalty ". 

For any dispute against reversal please fill   Deduction Reversal Form  and check for Response in the Sheet after 24 hours. Refunds Team will call the Partners and inform the Partners about the Penalty and add notes in the Ticket. Please check notes and Response in the sheet(Inform the reason in case Partner claims for not receiving any callback) and Close the ticket. 

Tagging : Payout issues-->Payout Deduction Clarification

If there is no revert on sheet within 48 hours, raise it on slack and tag Suresh Malhotra