Unable to start job due to pending job
| Scenario | Mandatory Job Start/End | ||
| Mandatory Job Start/End | Mandatory Job Start/End | ||
Step 1 | "We will ask about booking time | ||
| Go through partner profile and search it by booking date & time" | |||
| Step 2 | If the partner has any job pending for more than 48 hours, they cannot start any new job from their end until the pending booking is ended. | ||
| Step 3 | We will educate our partner not to keep jobs pending for more than 48 hours, as this may result in delays in starting new jobs. | ||
| Step 4 | We will understand the reason of the pending jobs, if it is pending because of customer, call customer and get booking cancelled or rescheduled. If customer is not answering, please ask pro to mark cant deliver. If pro is not at fault, get the PAF reversed by filling PAF reversal form . Ticket should be closed post PAF reversal | ||
| Tagging | 2.3 Profile - Tech Related Issues> Unable to start/End job | ||