Overcharging/Incomplete/Duplicate Penalty

Please request the Partner send us a screenshot first. 

Deduction done on Fresh Request: 

OverCharging Penalty is deducted when on any request Partner has collected extra amount from Customer on any booking other than the booking amount

Incomplete Penalty is deducted when Partner has not done any service and collected cash or online payment from Customer. 

Duplicate Penalty is deducted when Partner has taken cash along with online payment from customer. 

For any incorrect Penalty mentioned above, kindly check for reason of deduction in this sheet ,if deduction is found to be incorrect then  fill this Deduction Reversal Form  and check for Response in the Sheet after 24 hours. Please check for notes added by Refunds team in your ticket. Refunds team will also call and inform about the penalties imposed.

If there is no revert on sheet within 48 hours, raise it on slack and tag Suresh Malhotra