PX - Appliances
Support Center
Contact Us
Partner Payout
(
7
)
Cancellation Fee /CNR
Payout Hold / Payout not received/Delayed Payout
How to Clear Pending Dues (Pending Deductions) ?
TDS Certificate/Salary Slip
MG Payout Not Received
See more
Payout Deduction
(
16
)
Transfer of Credits Deduction- Top Up Recharge
Post Job Commission/ Lead Value (UC Commission)
Settlement for Convenience Fees Collected(Safety and Hygiene Fees)
Customer Payment Related issues/ CX Team promised payment
Customer Pending Charges(Miscellaneous) Recovery
See more
Product Related Escalations + Product Refunds
(
11
)
Damaged/Incorrect/Missing Product SOP
Amount deducted but order ID not received
Change in address / other delivery related instructions
Order Delivery status & Delay in Delivery
Not getting leads/lesser leads
See more
New Updates
(
11
)
Project Nidar (Domestic Violence)
UC City Office Address
Whistleblower (Partner report against UC team) Trainer, CM , City Team
Genuine PAF SOP
City POC list
See more
Lead Info/ Demand Related
(
2
)
Out of hub lead as rebook
Wrong POD Ticket
Minimum Guarantee/ Minimum Earning
(
3
)
MG Pause/ Resume
Minimum Earning Appliances
General Query about MG (Subscription)
Refund Post Archival
(
1
)
Wrong Recharge
Profile Related Escalations
(
30
)
Bank Account details Change
Category/Filter/City - Add/delete/change
Hub - Add/Delete/Change -Appliances
Partner Success Program - Appliances
PPM RO
See more
Tech Issues/ App Education
(
9
)
Unable to scan products- RO
Lead Notifications not received
Lead not visible on app
Unable to start the job due to location Issue
Unable to upload Selfie
See more
warranty
(
3
)
Appliance Warranty
Revisit payment related
Revisit Work Related Info
OnJob- SOP
(
25
)
DNP Process
Reopen Ticket Process
Regional Call back SOP
Critical Escalation (TNS/RMG/Suraksha)
Invoice Regeneration
See more
Tagging
(
1
)
Tagging
Loan query
(
2
)
Fresh Loan Enquiry/Loan Not Received/Loan Cancellation
Loan NOC Requirement